Official Privacy Policy

Privacy Policy kaya100 –
Data Protection Malaysian Members

Kaya100 is committed to protecting the privacy and personal data of every member. This document clearly explains how we collect, use, store, and safeguard your information.

Last Updated
January 2026
Encryption
SSL 256-bit
Jurisdiction
Malaysia
Compliance
Malaysia PDPA
Important: This Privacy Policy describes the privacy practices of kaya100 at kaya100.win. By using our platform, you agree to the collection and use of information as described in this document. If you do not agree, please stop using the platform.

1Privacy Policy Introduction & Scope

Kaya100 ("Platform", "we", "us") respects the privacy of every individual who uses our services. This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international online wagering industry standards.

This policy applies to all personal information collected through:

  • Official website kaya100.win and all its subdomains
  • Account registration and verification process
  • Financial transactions including deposits and withdrawals
  • Interactions with our customer support team
  • Use of all games and services within the platform

By registering an account at kaya100, you confirm that you have fully read and understood this Privacy Policy. If you have any questions, our support team is ready to assist.

2Types of Information We Collect

Kaya100 collects various types of information depending on how you interact with our platform. The following are the main categories of information we collect:

Data Category Data Examples Primary Purpose
Identity Information Full name, date of birth, MyKad/Passport number KYC verification & fraud prevention
Contact Information Email address, phone number, residential address Account communication & customer support
Financial Data Bank account details, deposit & withdrawal records Payment processing & AML compliance
Activity Data Game records, betting history, game preferences Account security & responsible gaming
Technical Data IP address, device type, web browser, approximate location Platform security & technical improvements
Communication Data Live chat transcripts, support emails Service quality improvement

We do not collect sensitive information such as medical records, religious beliefs, or political views. All data collection is directly related to the operation of the kaya100 platform and compliance with applicable regulations.

3How We Use Your Data

Kaya100 uses the data collected solely for the following purposes:

  • Account management: Creating, verifying and managing your member account, including the mandatory KYC process.
  • Transaction processing: Processing deposits, withdrawals and all financial transactions securely and accurately.
  • Platform security: Detecting and preventing fraud, money laundering, bonus abuse and any activity that violates our Terms and Conditions.
  • Customer support: Enabling our support team to assist you more effectively based on your account history.
  • Experience personalisation: Tailoring content, promotions and game recommendations relevant to your interests.
  • Responsible gaming: Monitoring gaming patterns to identify members who may need assistance or support.
  • Legal compliance: Meeting reporting obligations to relevant authorities when required by law.
  • Marketing communication: Sending promotional information and exclusive offers – you may unsubscribe at any time.
Our commitment: kaya100 does not use your data for any purpose other than those stated above. We do not sell or trade your personal data to any third party for commercial purposes.

4Data Storage & Security Measures

Kaya100 takes data security very seriously. We implement a range of technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

  • 256-bit SSL encryption: All data transmitted between your browser and kaya100's servers is protected with industry-standard SSL encryption.
  • Data encryption at rest: Sensitive data, including financial information and identity documents, is stored in encrypted form (encrypted at rest).
  • Strict Access Control: Only authorised staff with a legitimate need may access members' personal data. All access is logged and audited regularly.
  • 24/7 security monitoring: An active monitoring system detects and responds to any security threats in real time.
  • Regular security testing: kaya100 conducts regular penetration testing and security audits by independent third parties.
  • Two-factor authentication (2FA): Members are encouraged to enable two-factor authentication for stronger account security.

In the event of a data breach affecting your information, kaya100 will notify you within a reasonable timeframe and take immediate steps to mitigate any negative impact.

5Data Sharing with Third Parties

Kaya100 does not sell, rent, or share your personal data with third parties for their own marketing purposes. However, there are limited situations where we may need to share certain information:

  • Payment providers: Information required to process your deposits and withdrawals is shared with authorised payment processors (DuitNow, FPX, e-wallet). These providers are subject to strict data protection agreements.
  • Game providers: Minimal game data required for technical operations is shared with certified game providers such as Pragmatic Play and Evolution Gaming.
  • Legal authority: kaya100 may be required to disclose information to legal authorities, regulatory bodies, or courts when mandated by Malaysian law.
  • Group companies: Information may be shared within the kaya100 group of companies for operational, security and service improvement purposes.

All third parties that receive kaya100 member data are required to comply with data protection standards equal to or higher than those we uphold.

6Cookies & Tracking Technologies

Kaya100 uses cookies and similar tracking technologies to enhance the user experience and platform security. The following are the types of cookies we use:

  • Essential cookies: Required for basic platform operations such as login session management and security. These cookies cannot be disabled.
  • Performance cookies: Helping us understand how members interact with the platform so we can make relevant improvements.
  • Functional cookies: Saving your preferences such as language and display settings so you do not need to reset them each time you log in.
  • Analytics cookies: Collecting aggregated (non-personal) data on website usage to help us understand overall usage patterns.

You can manage cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the kaya100 platform. Continued use of the platform means you agree to the use of cookies as described above.

7Your Rights as a Data User

Under Malaysia's Personal Data Protection Act 2010, you have certain rights regarding the personal data held by kaya100:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You have the right to request correction of any personal data that is inaccurate or out of date.

Right to Erasure

You may request deletion of your data under certain circumstances, subject to our legal obligations.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You have the right to receive your data in a structured, machine-readable format.

Right to Restrict Processing

Under certain circumstances, you may request a restriction on how we process your data.

To exercise any of the above rights, contact the kaya100 support team via live chat or email. We will respond within 30 business days.

8Data Retention & Deletion

Kaya100 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by Malaysian law.

  • Active account data: Retained for the duration your account is active and for at least 7 years after account closure for legal compliance purposes.
  • Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysian financial regulatory and legal requirements.
  • Support communication data: Retained for 3 years from the date of last interaction for quality control purposes.
  • Technical data and logs: Retained for 12 months for security and technical diagnostic purposes.

When data is no longer needed and there is no legal obligation to retain it, kaya100 will delete or anonymise that data in a secure and irreversible manner.

9Changes to This Privacy Policy

Kaya100 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other relevant factors.

  • Any material changes will be communicated to members via an in-platform notice or email at least 14 days before taking effect.
  • The "Updated" date at the top of this document will always reflect the latest version of the Privacy Policy.
  • Continued use of the kaya100 platform after any amendments constitutes your acceptance of the updated Privacy Policy.
  • If you disagree with any changes, you have the right to close your account before those changes take effect.

We encourage you to review this Privacy Policy periodically so you remain informed about how we protect your information.

10Contact Us for Privacy-Related Matters

If you have any questions, concerns, or requests regarding your privacy and data protection, please contact kaya100 through the following channels:

  • Live Chat: Available 24/7 directly within the kaya100 platform — the fastest way to get immediate assistance
  • Privacy email: [email protected] – dedicated to data protection enquiries
  • General support: [email protected] – for general account and platform enquiries

Our dedicated privacy team will take your enquiry seriously and provide a clear, helpful response. We are committed to resolving every enquiry within 30 business days of receipt.

kaya100 data protection commitment: We are constantly working to improve our privacy practices. Your feedback on how we handle personal data is greatly valued and will be used for continuous improvement.

Why Your Data Secure at kaya100?

Six layers of protection ensuring your privacy is always maintained

Advanced-Level Encryption

All data is transmitted via 256-bit SSL encryption — the same technology used by leading banks worldwide. Stored data is also fully encrypted.

Malaysia PDPA Compliance

Kaya100 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your data is managed in accordance with local legal standards.

No Data Sales

Kaya100 does not sell, rent, or trade your personal data to advertisers or third-party companies. Your data is used solely for the operation of our platform.

Secure & Redundant Servers

Your data is stored in certified data centres with multi-layered physical and cyber protection. Backup systems ensure your data is never lost under any circumstances.

Regular Security Audits

Kaya100 conducts regular security audits and penetration testing by independent third parties to ensure our data protection systems remain current and effective.

Immediate Breach Notification

In the event of any security incident involving your data, kaya100 is committed to notifying you promptly and taking immediate remedial action.

FAQ – kaya100 Privacy Policy

The most frequently asked questions about privacy and data protection at kaya100

Your banking information is shared only with authorised payment processors (such as banks and FPX/DuitNow providers) solely for the purpose of processing your deposits and withdrawals. These payment processors are subject to strict Malaysian banking regulations and data protection agreements with kaya100. Your financial data is never shared with advertisers, marketing companies or any third party not directly involved in platform operations.

You can submit a data access request in two ways: first, via live chat on the kaya100 platform, which operates 24/7; second, by emailing [email protected]. Please include your full name, account number, and a description of the data you wish to access. Our privacy team will process your request and deliver the relevant data within 30 business days. Identity verification is required before data can be released to ensure the security of your information.

Yes, you may request the deletion of your personal data. However, please note that certain data — particularly financial transaction records — must be retained for a minimum of 7 years in compliance with Malaysian anti-money laundering laws and tax requirements. Data not subject to legal retention obligations will be securely deleted or anonymised. Contact [email protected] to submit a deletion request along with your identity verification.

When an account is closed, kaya100 will immediately cease using your data for marketing and promotional communications. However, in accordance with Malaysian legal obligations, account records and financial transaction data must be retained for a minimum of 7 years after closure. This data is only accessible by authorised staff and legal authorities when required. After the mandatory retention period ends, your data will be permanently and securely deleted.
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Your Data Protected – Play with Peace of Mind at kaya100

With 256-bit SSL protection, PDPA compliance, and an unwavering commitment to your privacy, kaya100 is a platform you can trust completely.

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